{"id":12714,"date":"2025-11-22T13:06:39","date_gmt":"2025-11-22T13:06:39","guid":{"rendered":"https:\/\/powercontrolstore.com\/?page_id=12714"},"modified":"2025-11-26T16:39:16","modified_gmt":"2025-11-26T16:39:16","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/powercontrolstore.com\/ar\/return-policy\/","title":{"rendered":"return-policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12714\" class=\"elementor elementor-12714\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56eb3387 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"56eb3387\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ffdf19 elementor-widget elementor-widget-text-editor\" data-id=\"9ffdf19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><a href=\"https:\/\/powercontrolstore.com\/?page_id=12714\" target=\"_blank\" rel=\"noreferrer noopener\">Preview<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32ad11f e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"32ad11f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-550ba86 elementor-widget elementor-widget-text-editor\" data-id=\"550ba86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #1356a3;\"><\/span><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"615874c0-abb6-4a3f-a2cb-30562f5bbd17\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"e54fe110-9151-4ddd-9b5c-ed576caf10b1\" data-message-model-slug=\"gpt-5-1-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:ca71d390-6787-4c65-ad02-69362700ed1f-3\" data-testid=\"conversation-turn-4\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"fbdea090-fba8-42a7-a615-bafbf85605b1\" data-message-model-slug=\"gpt-5-1-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:ca71d390-6787-4c65-ad02-69362700ed1f-3\" data-testid=\"conversation-turn-4\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"fbdea090-fba8-42a7-a615-bafbf85605b1\" data-message-model-slug=\"gpt-5-1-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<p data-start=\"0\" data-end=\"52\"><span style=\"color: #1356a3;\"><strong data-start=\"0\" data-end=\"52\">Exchange and Return Policy \u2013 Power Control Store<\/strong><\/span><\/p>\n<p data-start=\"54\" data-end=\"143\"><span style=\"color: #1356a3;\">We aim to ensure complete customer satisfaction. Below is our exchange and return policy:<\/span><\/p>\n<hr data-start=\"145\" data-end=\"148\" \/>\n<h3 class=\"wp-block-heading\" data-start=\"150\" data-end=\"183\"><span style=\"color: #e21d34;\">1. Exchange and Return Period<\/span><\/h3>\n<ul data-start=\"185\" data-end=\"361\">\n<li data-start=\"185\" data-end=\"303\">\n<p data-start=\"187\" data-end=\"303\"><span style=\"color: #1356a3;\">Customers have the right to exchange or return products within <strong data-start=\"250\" data-end=\"261\">14 days<\/strong> from the date of receiving the product.<\/span><\/p>\n<\/li>\n<li data-start=\"304\" data-end=\"361\">\n<p data-start=\"306\" data-end=\"361\"><span style=\"color: #1356a3;\">The product must be in <strong data-start=\"329\" data-end=\"360\">brand-new, unused condition<\/strong>.<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"363\" data-end=\"366\" \/>\n<h3 data-start=\"368\" data-end=\"393\"><span style=\"color: #e21d34;\">2. General Conditions<\/span><\/h3>\n<p data-start=\"395\" data-end=\"426\"><span style=\"color: #1356a3;\">The following must be provided:<\/span><\/p>\n<ul data-start=\"428\" data-end=\"574\">\n<li data-start=\"428\" data-end=\"456\">\n<p data-start=\"430\" data-end=\"456\"><span style=\"color: #1356a3;\">The <strong data-start=\"434\" data-end=\"454\">original invoice<\/strong><\/span><\/p>\n<\/li>\n<li data-start=\"457\" data-end=\"514\">\n<p data-start=\"459\" data-end=\"514\"><span style=\"color: #1356a3;\"><strong data-start=\"459\" data-end=\"481\">Original packaging<\/strong> in good and complete condition<\/span><\/p>\n<\/li>\n<li data-start=\"515\" data-end=\"574\">\n<p data-start=\"517\" data-end=\"574\"><span style=\"color: #1356a3;\">All <strong data-start=\"521\" data-end=\"546\">accessories and items<\/strong> included with the product<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"576\" data-end=\"579\" \/>\n<h3 data-start=\"581\" data-end=\"634\"><span style=\"color: #e21d34;\">3. Cases Where Exchange or Return Is Not Accepted<\/span><\/h3>\n<p data-start=\"636\" data-end=\"694\"><span style=\"color: #1356a3;\">Exchange or return is not possible in the following cases:<\/span><\/p>\n<ul data-start=\"696\" data-end=\"879\">\n<li data-start=\"696\" data-end=\"749\">\n<p data-start=\"698\" data-end=\"749\"><span style=\"color: #1356a3;\">If the product has been <strong data-start=\"722\" data-end=\"747\">installed or operated<\/strong><\/span><\/p>\n<\/li>\n<li data-start=\"750\" data-end=\"797\">\n<p data-start=\"752\" data-end=\"797\"><span style=\"color: #1356a3;\">In case of <strong data-start=\"763\" data-end=\"795\">damage resulting from misuse<\/strong><\/span><\/p>\n<\/li>\n<li data-start=\"798\" data-end=\"879\">\n<p data-start=\"800\" data-end=\"879\"><span style=\"color: #1356a3;\">Products purchased specifically based on a <strong data-start=\"843\" data-end=\"877\">special request (Custom Order)<\/strong><\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"881\" data-end=\"884\" \/>\n<h3 data-start=\"886\" data-end=\"924\"><span style=\"color: #e21d34;\">4. Defective or Incorrect Products<\/span><\/h3>\n<p data-start=\"926\" data-end=\"956\"><span style=\"color: #1356a3;\">In the event that you receive:<\/span><\/p>\n<ul data-start=\"958\" data-end=\"1040\">\n<li data-start=\"958\" data-end=\"989\">\n<p data-start=\"960\" data-end=\"989\"><span style=\"color: #1356a3;\">A <strong data-start=\"962\" data-end=\"983\">defective product<\/strong>, or<\/span><\/p>\n<\/li>\n<li data-start=\"990\" data-end=\"1040\">\n<p data-start=\"992\" data-end=\"1040\"><span style=\"color: #1356a3;\">A <strong data-start=\"994\" data-end=\"1037\">product different from what was ordered<\/strong>,<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1042\" data-end=\"1160\"><span style=\"color: #1356a3;\">it will be replaced <strong data-start=\"1062\" data-end=\"1101\">immediately with no additional fees<\/strong>, and <strong data-start=\"1107\" data-end=\"1130\">Power Control Store<\/strong> will bear all shipping costs.<\/span><\/p>\n<hr data-start=\"1162\" data-end=\"1165\" \/>\n<h3 data-start=\"1167\" data-end=\"1188\"><span style=\"color: #e21d34;\">5. Return Process<\/span><\/h3>\n<ul data-start=\"1190\" data-end=\"1366\">\n<li data-start=\"1190\" data-end=\"1263\">\n<p data-start=\"1192\" data-end=\"1263\"><span style=\"color: #1356a3;\">The product will be inspected by a <strong data-start=\"1227\" data-end=\"1247\">specialized team<\/strong> upon receipt.<\/span><\/p>\n<\/li>\n<li data-start=\"1264\" data-end=\"1366\">\n<p data-start=\"1266\" data-end=\"1366\"><span style=\"color: #1356a3;\">The product value will be refunded using the <strong data-start=\"1311\" data-end=\"1334\">same payment method<\/strong>, within <strong data-start=\"1343\" data-end=\"1365\">5\u201310 business days<\/strong>.<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1368\" data-end=\"1371\" \/>\n<h3 data-start=\"1373\" data-end=\"1393\"><span style=\"color: #e21d34;\">6. Shipping Fees<\/span><\/h3>\n<p data-start=\"1395\" data-end=\"1527\" data-is-last-node=\"\" data-is-only-node=\"\"><span style=\"color: #1356a3;\">Shipping fees are <strong data-start=\"1413\" data-end=\"1431\">non-refundable<\/strong>, except in cases where the error is from the company or if a <strong data-start=\"1493\" data-end=\"1514\">defective product<\/strong> is received.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preview Exchange and Return Policy \u2013 Power Control Store We aim to ensure complete customer satisfaction. Below is our exchange and return policy: 1. Exchange and Return Period Customers have the right to exchange or return products within 14 days from the date of receiving the product. The product must be in brand-new, unused condition. 2. General Conditions The following must be provided: The original invoice Original packaging in good and complete condition All accessories and items included with the product 3. Cases Where Exchange or Return Is Not Accepted Exchange or return is not possible in the following cases: If the product has been installed or operated In case of damage resulting from misuse Products purchased specifically based on a special request (Custom Order) 4. Defective or Incorrect Products In the event that you receive: A defective product, or A product different from what was ordered, it will be replaced immediately with no additional fees, and Power Control Store will bear all shipping costs. 5. Return Process The product will be inspected by a specialized team upon receipt. The product value will be refunded using the same payment method, within 5\u201310 business days. 6. Shipping Fees Shipping fees are non-refundable, except in cases where the error is from the company or if a defective product is received.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12714","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/pages\/12714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/comments?post=12714"}],"version-history":[{"count":11,"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/pages\/12714\/revisions"}],"predecessor-version":[{"id":12909,"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/pages\/12714\/revisions\/12909"}],"wp:attachment":[{"href":"https:\/\/powercontrolstore.com\/ar\/wp-json\/wp\/v2\/media?parent=12714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}